Terms and conditions of use

Privacy Provisions

Your personal data controller – UAB “MV GROUP distribution LT”, located at J. Jasinskio g. 16F, Vilnius, will process your personal data for the following purposes:

The purpose of processing of personal data	Processed personal data	Legal basis	Data storage period
The purpose of registration and administration of an account in the Nespresso e-shop	Name, surname, mobile phone number and e-mail address, information about products purchased in the Nespresso e-shop, information about purchase and delivery time	Performance of a contract	2 (two) years from your last purchase
Presentation of information about exceptional and individual offers, news, exhibitions, events, including presentation of requests to update the consent	Name, surname, mobile phone number or e-mail address, information about products purchased in the Nespresso e-shop, information about purchase and delivery time	Consent	To the extent that is necessary for achieving this purpose
The purpose of contacting with a request to present an opinion about our products, services and servicing quality	Name, surname, mobile phone number or e-mail address, information about products purchased in the Nespresso e-shop, information about purchase and delivery time	Consent	To the extent that is necessary for achieving this purpose
For identification purposes	Name, surname, unique number of a club member	Legitimate interest	2 (two) years from your last purchase
The purpose of submission of newsletters about Nespresso limited edition coffee products, offers related to discounts, campaigns and new products	Name, surname, e-mail address	Consent	To the extent that is necessary for achieving this purpose
The purposes of ensuring high-quality service, formation of uniform service practice, examination of claims and applications	Data of telephone conversation	Consent	1 (one) year from recording of a conversation

Upon expiry of the respective data storage period provided personal data are destroyed or depersonalised.
We respect your privacy; therefore, we will only process your personal data for the above indicated purposes. Your personal data may be passed on to third persons, where such a duty is stipulated in the legislation of the Republic of Lithuania. Your personal data may be passed on to the following third persons where it is necessary for proper fulfilment of contractual obligations, delivery of products, presentation of information on discounts, campaigns and new products or for the purpose of ensuring high-quality service:

- other subsidiaries of UAB “MV GROUP”, as the parent undertaking, where they perform functions required for the implementation of a respective goal;

- companies that provide advertising services and SMS sending services;

- companies that provide software maintenance and support services;

- couriers, companies that provide delivery services and their employees where it is necessary for the delivery of your acquired products.

We hereby confirm that we will process your provided data in compliance with the requirements of the effective legislation of the European Union and the Republic of Lithuania. You have the right to access your personal data and know how they are processed, demand to rectify, supplement or destroy provided personal data, as well as suspend their processing (withdraw your consent). You also have the right to demand that the controller of personal data restricts the processing of personal data, the right to data portability, and the right to submit a complaint to the State Data Protection Inspectorate (contact information is presented on the website at www.ada.lt) and disagree with the processing of provided personal data. If you require detailed information about the procedure of exercise of these rights, please email your inquiry to dataprotection@mv.lt.
The customer is notified of amendments and/or supplements to these rules at www.nespresso.lt. If after the moment of such notification the customer continues to buy NESPRESSO products, the customer is considered to have agreed with the said amendments and/or supplements.